Carlene Muilwyk

Streamlined virtual administrative solutions for businesses, simplifying your workload and enhancing productivity.

At Your Virtual Office, we strive to make the collaboration process seamless and efficient. Here’s how it all works:

File Sharing:

We utilise platforms like Trello and Google Documents for easy file sharing and collaboration. Clients can securely share documents and collaborate on projects in real-time while you’re on the go.

Document submission:

Clients have the flexibility to post or drop off documentation as needed. Whether it’s physical documents or digital files, we’re here to streamline the process

Communication channels:

Email serves as our primary communication tool, ensuring efficient and organized correspondence. However, for more in-depth discussions or virtual meetings, we offer options such as Zoom or traditional phone calls.

Adaptability and Flexibility:

We understand that every business is unique, and we adapt to your specific needs and management style. Whether you prefer hands-on involvement or a more hands-off approach, we’re here to accommodate your preferences.

Clear Communication:

While we strive for a smooth transition, we acknowledge that there may be a teething period as both parties adjust to the new working relationship. Clear communication and mutual understanding are key during this phase. Clients are encouraged to provide sufficient information for task completion and understand that effective collaboration requires active participation from both sides.

Office Hours and Turnaround Time:

Our office hours are from 8:30 AM to 2:30 PM, Monday through Friday. During this time, we’re available to assist you with your tasks and inquiries.

Upon receiving a task, we aim to begin work within a turnaround time of 2 days. If your task is more urgent, please provide a deadline, and we’ll prioritise accordingly.

My goal is to provide exceptional virtual assistant services tailored to your business needs. We’re here to support you every step of the way, ensuring a productive and successful partnership.

Meet Carlene

With many years of extensive experience in administration, spanning from the medical field, to the corporate sector, and even event management. I offer a versatile skill set to meet your business needs. Combining administrative expertise with a passion for design and proficiency in social media marketing, I provide comprehensive virtual assistant services tailored to drive your business to success. Let me support your endeavors and elevate your business to new heights.

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